As we progress into this school year, it's important to us that as a valued customer, you are familiar with the members of your HR and payroll management team. We look forward to continuing to work with you and getting to know each other better in the year ahead.
Nicola Hirshfield - Head of HR Delivery
As the Head of HR Delivery, I’m passionate about my profession and delivering services that really benefit you, that add value and allow you to focus on what’s important. I am an experienced and qualified HR and payroll professional who is a member of the Chartered Institute of Payroll Professionals and a Chartered Fellow of the Chartered Institute of Personnel & Development.
My roles have been varied and have included leading large and complex HR and payroll teams; the development and delivery of shared service models; business transformation and service improvement activities. I work closely with customers to ensure high levels of customer satisfaction and will continually look for opportunities that improve services and transform teams.
Carly Boiston - SPS Delivery Manager
I have a strong focus on the customer experience and always strive to improve our service delivery and streamline processes to ultimately better the output for you. I have experience in the HR and payroll sector having started as a Business Administration Apprentice. Since then, I’ve held various HR and payroll roles, including SPS Onboarding Officer. I’ve gained extensive experience and now lead an operational team to deliver an accurate, on time and high-quality service in line with policies, practices and legislation.
Jenny Yee - SPS Team Leader
MCIPP qualified with a passion for payroll and a wealth of knowledge and experience in both payroll and HR. I am customer focused and look for solutions and opportunities to support our customers by working on service improvement projects to find ways to better the service for you. I am highly motivated and enjoy supporting and resolving complex queries which makes my role quite varied.
Nicki Golding - SPS Team Leader
As one of the SPS Team Leaders I am passionate about delivering the highest level of service to our customers to meet your expectations. I have experience in HR and payroll, as well as being CIPD qualified. I like to deliver an accurate service and will always look at ways to improve your experience.
Sandeep Atwal - SPS Team Leader
I have experience working in HR and payroll and enjoy the many challenges working in payroll brings; no day is ever the same! There is more to payroll than just numbers and I enjoy working with customers, being able to provide you with a quality service that allows you to focus on other important areas of your business. It’s rewarding when I deal with a complex query, particularly when I can help those from a non-payroll background understand the issue and work with them to resolve it together.
Jamie Blake - On-Boarding Officer
I am passionate about supporting new customers through the process of joining our service, ensuring a seamless transition. I have experience in HR and payroll and I am an Associate Member of the CIPD. Every organisation is different, and I enjoy working with customers to understand your unique needs so you can get the most out of the services we provide.
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