HR Investigations & Mediations


The average UK employee spends approximately one-third of their lives at work. An educational setting can be particularly busy and pressured, it is therefore important that staff are comfortable and happy when at work. Dissatisfied staff impact on productivity, morale, team dynamics and ultimately take focus, energy, and resources away from teaching and learning.

Incidents and issues will arise in any workplace and ensuring that they are dealt with fairly and consistently may mean that they need to be investigated. We understand that sometimes it isn't always possible to conduct these investigations yourself, this is where we can step in to help.  Our team of experienced HR professionals delivers an independent investigation that can help reduce the risk of internal conflict whilst your team focuses on the running of your school.

Investigations are key to any disciplinary or grievance process and we can ensure that they are conducted quickly, fairly and robustly, and provide a cost-effective solution for your school. Our services are designed for the education sector, tailored to your needs, and delivered by a team of experienced HR professionals who have successfully completed multiple complex investigations. Click here to learn more about our independent investigations service.

Alternatively, mediation can be used as a way of preventing, as well as resolving workplace disputes by providing a safe space to find shared solutions that are realistic and sustainable. Our team of trained mediators create a safe environment for open, honest dialogue that encourages a focus on future behaviour and relationships.

By the end of the mediation process, the individuals gain an understanding of each other's position, find solutions that work for them both and make an agreement between them about how they will work together in the future. Click here to learn more about our confidential mediations service.

Should you be interested in exploring mediation as a tool for managing conflict or would like to discuss how we can support you with an investigation process, please call 03000 411115 or email Alternatively, please contact your SPS consultant to discuss your school’s requirements.