Oracle Self-Service Claims and Expenses Guidance

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Where Oracle self-service claims and expenses have now gone live, we have identified several inconsistencies in how claims are being submitted, which have the potential to cause payroll anomalies.

When submitting claims, please could we ask you to ensure you choose the correct claim type to ensure payments are correct:

  • Support Staff 0 hour employees: Any hours worked should be entered as ‘Basic Pay Claims’
  • Employees working less than 37 hours a week: Any additional time should be entered as ‘Extra Hours’
  • Employees working more than 37 hours a week: Any additional time should be entered as ‘Overtime’ – using the relevant pay rate e.g. 1.0, 1.33, 1.5 or 2.0
  • Supply Teachers: Any claims should be entered as either ‘Supply hours’ or ‘Supply Days’ (Please note that where you are completing days, this should be entered as a percentage e.g 1 day = 100%)
  • Part-time Teachers: Any claims are classed as supply, and must be paid against a supply assignment
  • Full-time Teachers: Any hours worked after school/in the holidays should be paid a cash value under ‘Out of schools hours’

Any claims sent in to date have been amended to ensure that they have been paid.

Should you have questions please contact the SPS helpdesk.