Frequently Asked Questions


With so much to offer, do you have a brochure I can read?

Of course, we do! Please download (and share) our essential training brochure 2017-18. We look forward to welcoming you on a course very soon!  


How do I book my chosen course?

All courses need to be booked via CPD online.

Please visit the site and search for your chosen course via course title and/or date.

*Course dates are released ahead of each double term—Terms 1&2, 3&4 and 5&6 so please do keep an eye on our website for updates, articles and news of special events.


What time does the course start/finish?

All courses start promptly at 9:00 with refreshments and registration from 8:30.

Full-day courses finish at 15:00 and half-day courses finish at 12:45.*

All courses include lunch.

* Safer recruitment finishes later at 16:30.


What happens if I am unable to attend my booked course?

If you are unable to attend your chosen course please make contact with the office on 03000 419552 to discuss next steps. Generally speaking if you are unable to attend owing to an emergency, an Ofsted visit for example, we will happily transfer your booking to a future date or alternative course.


Will I get the latest policy updates?

Absolutely! All courses refer to the latest policy updates – both national and statutory guidelines, e.g. Teachers’ Pay and Conditions Document as well as model policies and procedures and industry best practice.


What happens if the 2nd Wednesday of the month falls On a holiday?

This does happen on the odd occasion, as the Easter holidays move each year. The webinar will be scheduled the following Wednesday. All dates for the year are on our website so you can plan ahead.


What else can we expect for the year ahead?

We love what we do and so are always looking to innovate and expand our offer, so please keep an eye on our website for updates, articles and news of special offers and events.