Frequently Asked Questions


How do I book my chosen course?

All courses need to be booked via CPD online Please visit the site and search for your chosen course via course title and/or date.

Please visit our website to see the year’s training and events


What time does the course start/finish?

Our full day courses start promptly at 9:00 with refreshments from 8:30 and run through till 15:00 (save Safer recruitment which finishes later at 16:30). Our half day sessions run as billed, whether a AM or PM session. Our full day courses include lunch and our half-day sessions include light refreshments.
* Appraisal finishes at 15:00.
* Safer Recruitment finishes later at 16:30.

Our full day training includes light refreshments and lunch


What happens if I am unable to attend my booked course?

If you are unable to attend your chosen course please make contact with the office on 03000 419552 to discuss next steps. Generally speaking if you are unable to attend owing to an emergency, an Ofsted visit for example, we will happily transfer your booking to a future date or alternative course.